Last year, Insurance Claims Group Pty Ltd started the process to become licensed and authorised to offer claim handling services in accordance with the then upcoming ASIC regulations. Sparked by the Hayne Royal Commission report and the subsequent introduction of the Financial Sector Reform Bill 2020, the regulatory change means that from 1 January 2022, all companies that provide claims handling services in Australia will require an Australian Financial Services License (AFSL) to operate or act on behalf of a claimant on an insurance claim.
At Insurance Claims Group, we have always and will continue to be 100-percent focused on meeting all of our obligations in place to ensure that the activity undertaken by us, on behalf of our clients is fully compliant with Australia’s new claims handling legislation. This commitment underpins our customer value proposition which includes the delivery of claims handling services efficiently, honestly and fairly.
It is now 2022 and we are pleased to announce that Insurance Claims Group Pty Ltd is a Corporate Authorised Representative of AFSL licensee Life Matters Claims Pty Ltd, AFSL No. 532487. Insurance Claims Group Pty Ltd is also a member of the Australian Financial Complaints Authority (AFCA).
Insurance Claims Group are considered to be one of Australia’s first industry experts able to offer property and storm damage claim handling services to our new and existing clients in accordance with the new ASIC insurance claim regulations and industry compliance obligations.
We know first hand that behind each and every insurance claim are everyday Australians who look to Insurance Claims Group in times of need to assist them with the repairing and rebuilding of their homes, their property and their lives. Whilst working with our clients during these trying times, our dedicated team are committed to upholding the general obligations under our AFSL and will continue to deliver our clients exceptional claim handling services.
In addition to this, Insurance Claims Group are also pleased to announce that we have adopted the use of the new third party Claimz app which has been engineered for the claims industry. The smart phone app and web portal enables us to deliver an even more efficient service to our clients and vetted industry professionals.
The Claimz app enables our licensed claims handlers to easily facilitate and administer all aspects of our clients insurance claims, including the collaboration of all licensed professionals including our recommended builders, trades, assessors to name a few. As part of our Covid safe policy, the new smart claim technology has been adopted to give our clients even more transparency, convenience and support across the board.
To learn more about how the Claimz app can work for you, speak with one of our licensed professionals today.